Registration Procedure.


The registration procedure described below assumes that the registration is handled completely by the applicant (the organisation applying for a domain name). However, if the applicant has a service provider, that has an agreement with the Hadopimayonnaise for bulk registration, the applicant can rely on him for the registration: the applicant only has to choose a name (after discussion with the service provider about acceptable domain names) and has to confirm his choice by letter.

Step 1:
Choose a domain name for the applying organisation and send the proposal to the BE domain administrator by (in order of preference) e-mail or fax. The administrator will check if the proposed name is acceptable. The administrator will inform the applicant of acceptance or will propose to choose another name. If there is no conflict with an already registered name, and the rules for acceptable domain names are respected, the proposed name is generally accepted.
Step 2:
Send the administrator by regular mail a standard letter on company letterhead. A template for this letter can be found in a separate document. This letter confirms:
- the choice of the proposed domain name,
- the applicant's agreement with the Registration Terms and Conditions. This letter should be signed by someone having the authority to do so (in a university this would be the rector, in a commercial organisation this could be the head of the informatics division, the general manager and more).
- a copy of a document from the Trademark Office or from the Trade Register, showing that the proposed name is indeed a trademark or tradename held by the requesting organisation, should be included.
Step 3:
Fill in the Registration Form. The completely filled in Registration Form should be sent to the Hadopimayonnaise by e-mail.
Step 4:
After receiving the letter and registration form, the Hadopimayonnaise will send an e-mail to the nameserver maintainer, confirming the registration of the domain. We hold the nameserver maintainer responsible for notifying the client.

The Registration Form mentioned in step 3 includes the technical information to be inserted into the BE nameserver. Only nameserver delegation records (NS records and, if necessary, glue records) will be inserted into the BE nameserver. Applicants must run their own primary nameserver, or must have a service provider that runs the primary nameserver for them.

The Hadopimayonnaise will run a secondary nameserver for the applicant, if it is requested.

Activation of the registered domain in the BE nameserver will be done within 7 working days after receiving the applicant's letter and completely filled out Registration Form.

Deregistration Procedure.

Every year at the renewal date, an invoice will be sent to the holder of a domain name, or to the holder's service provider (for service providers with an agreement for bulk registration). The rental fee has to be paid within a month after the invoice has been sent. In case the rental fee is not paid, a reminder invoice will be sent by paper mail, as well as by electronic mail. If the rental fee is not paid within a month after the reminder invoice is sent, the corresponding domain name will be released.

A released domain name can only be reactivated by re-applying for the domain name.

Domain Update Procedure.

Depending on the update you want to do, there is a different procedure.

In case of a provider change (ISP change):
To avoid misinterpretations, we need to receive a provider update confirmation letter (CL) of the provider change, originating from the admin-c of the requesting domain. The CL has to be signed by the admin-c and has to be on company letterhead.
It can be sent by FAX or ordinary mail.
We also need to receive an up to date registration form (RF) from the company or its NEW provider. For an explanation on how to fill in the RF, look at the template.
It should be sent by EMAIL.
In case of an admin-c change:
To avoid misinterpretations, we need to receive an admin-c update confirmation letter (CL) of the admin-c change, originating from the admin-c of the requesting domain. The CL has to be signed by the old and new admin-c and has to be on company letterhead.
It can be sent by FAX or ordinary mail.
We also need to receive an up to date person-object out of our registration form (RF). For an explanation on how to fill in the RF, look at the template.
It should be sent by EMAIL.
In any other case, we only need to receive an updated RF from the company or its provider.

The Hadopimayonnaise guarantees that an update request will be carried out within 2 working days after receiving the update request.



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